Previously, managers wished that employees didn’t use personal gadgets at work. That’s because smartphones were considered to be real time eaters: if a person receives a text message or gets a notification from 22Bet or Facebook, they’re gone for an hour for everyone around them.
Times have changed, and now gadgets are an integral part of work processes in companies. Not only that, but many organizations equip the team with modern smartphones, laptops, etc., to ensure that they can work with common services and exchange information in real time.
Furthermore, the active adoption of digital devices helps make processes transparent and efficient, eliminate human error and ensure independent monitoring of key metrics.
Digitalization in Simple Terms
This is the transformation of ordinary business by using the latest technology and digitizing data, hence the second, more understandable name – digitalization. It’s all about modern technology in your business, which you need to set up and then manage to achieve your business goals much faster and with almost no losses.
If processes are put online, they can be studied, tracked and automated with the help of peripheral devices. And this leads directly to an increase in the efficiency of work and management processes.
Today’s large companies have already understood the benefits of digital technology and are busily setting up business on the new rails. Smaller companies are lagging behind: the lack of funds and competent personnel hampers the implementation of innovations.
Nevertheless, all potential employees appreciate it when the job description says: modern technology. It seems to people that the new computers and gadgets work faster and better, and they are right.
Moreover, many companies install their software not only on employees’ computers, but also download apps to their phones. Now you can set up security policies, access rights and everything else just like a real workplace.
Mobile Transformation
The shift for companies to use mobile devices for work has begun everywhere. They can be used not only to call a supplier or customer but also to conduct a video conference with partners from another city without leaving the office, to messenger, to show a presentation, to receive emails.
There are programs for viewing and signing documents, scanning, and even sending such rarities as faxes.
Currently, there is no industry where mobile solutions would be superfluous. But both the company and the people must be ready for the innovations. If, for now, fears or financial barriers are stronger, you can start by automating and gadgetizing the simplest repetitive processes.
Tablets are often used in retail.
Salespeople in the halls, with a full catalog on a mobile device, quickly advise customers on availability and process the transaction without a cash register. Since tablets have larger screens, potential buyers can better see how particular products look closely, and sellers don’t need to carry huge devices because there are many light-weight offers on the market.
Sales representatives can show a potential customer other suitable products and give a virtual tour of the showroom. And upon completion, with a flick of the hand, transfer the data to the CRM and issue a settlement. Speed increases conversion rates, and the employee has time to hold more meetings.
Remember, if your company has a lot of electronic devices, then the so-called seamlessness is important. In other words, if an employee started to write a memo on the subway on the way to a client on a tablet or smartphone, then returning to the office, he can continue it already on the computer, and from the same place where he stopped, without calling the system administrator.
